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No Comment Notifications After Upgrading WordPress?

  • In November I posted a tip for those of you who might not have been receiving notifications when someone commented on your WordPress blog after upgrading it. Well, guess what? WordPress still hasn’t fixed the problem, so if you’ve upgraded, you need to put the fix in again.

    I found this out a few days after I upgraded earlier this week. A couple of days went by and no notifications were sent. It wasn’t until I went to my Comments tab in my admin control panel that I saw some people who had left comments for me (bless you!).

    That’s when I remembered that the file, pluggable.php, had been replaced with the new one during the upgrade. The good news is that the same fix still applies. All you have to do is go to line 228, which looks like this:

    $phpmailer->Sender = apply_filters( 'wp_mail_from', $from_email );

    and comment it out to look like this:

    //$phpmailer->Sender = apply_filters( 'wp_mail_from', $from_email );

    So if you’ve recently upgraded to 2.3.2 and had this fix in place earlier, you may need to update it one more time to receive notifications again.

11 Comments
  1. #1 John Hunter (1 comments.) says:
    January 5, 2008 at 9:41 am

    Thanks for the tip.

    John Hunter’s last blog post..Six Sigma In New York Local Government

  2. #2 Mark (841 comments.) says:
    January 5, 2008 at 9:46 am

    @John
    You’re welcome. Hope I helped. You’re a first-time commenter here. Thanks!

  3. #3 Jenn (1 comments.) says:
    January 5, 2008 at 1:38 pm

    Mark: Now can you tell us how to fix the Categories in this new upgrade?

    After upgrading, I cannot add or delete categories.

    Oh, I can go to the Categories page and delete them, but then they come right back when the page is refreshed.

    And when drafting a post, I cannot add a new category AT ALL.

    I’ve posted about this on several folks’ sites and no one has gotten back to me with a response.

    Alternatively, how do I go back to the prior version of WordPress until this is resolved???

    Message to all your readers: DO NOT UPGRADE.

    :-(

    Jenn

  4. #4 Grace (32 comments.) says:
    January 5, 2008 at 2:43 pm

    I’ll have to remember this when I upgrade. After a 3-month rest, I think an upgrade would be nice. :smile: Thanks for sharing!

    Grace’s last blog post..5 Reasons Why Metaphors Lighten Articles

  5. #5 Mark (841 comments.) says:
    January 5, 2008 at 9:48 pm

    @Jenn
    Hi Jenn, I’m sorry to hear of the trouble you’re having. That’s not something I’ve heard before. I had something similar a few upgrades ago, but that also involved me transferring hosts which probably had something to do with it. The trouble there was that some of my posts went uncategorized and the count was off. But once I reassigned categories to them, all was fine.

    So what you’re saying is that you delete the categories from your admin control panel and they come right back? That’s weird. I haven’t a clue on what to say to try. Perhaps others here might have something to offer.

    I can’t say for sure, but as for going back to a previous version, it’s worth a shot. You can visit this place to find the version you came from. Perhaps you could ask the WP support forum that question and hopefully get a response. Btw, I share your frustration with not getting a reply. It’s a gamble at times.

    Good luck and let us know if you find a solution or if you have other questions.

  6. #6 Mark (841 comments.) says:
    January 5, 2008 at 9:49 pm

    @Grace
    Very cool! Don’t forget to backup your database just in case. ;)

  7. #7 Sire (4 comments.) says:
    January 8, 2008 at 1:28 am

    I haven’t had any problems after the upgrade. I used to hate upgrades until I found a plugin that did it all automatically including backups and all, now I look forward to upgrades. LOL

    Sire’s last blog post..Qassia The Latest Revenue Earning Link Building Site.

  8. #8 Mark (841 comments.) says:
    January 9, 2008 at 1:44 am

    @Sire
    I’ve hear of that plugin but have always been leery of giving control over to something like that to upgrade my blog. So it’s really reliable?

  9. #9 Allen (1 comments.) says:
    January 9, 2008 at 10:13 pm

    I have tried this and managed to fix the comment notifications but my other emails are still not arriving such as my daily database backup.

    You can see the test I did here.
    http://spreadsheets.google.com/ccc?key=pV_nEbV09_4NJY8Qg3xZhXA&hl=en

    Perhaps you might discover something.

    Thanks.

    Allen’s last blog post..Blog Contest Entries # 7

  10. #10 Mark (841 comments.) says:
    January 10, 2008 at 1:41 am

    @Allen
    I’m sorry to hear of the trouble you’re experiencing. Have you checked the version of the database backup plugin? Maybe it’s not compatible with the latest upgrade? The one I’m using can be found here. I hope that helps.